Privacy Policy

Last Updated: August 31, 2026

StableVPS (“we,” “us,” or “our”) operates the website https://stablevps.io (the “Site”) and provides automated cloud infrastructure, including Windows and Linux Virtual Private Servers (VPS), subscription environments, and associated automated trading and other compute and cloud storage platform utilities (collectively, the “Services”).

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site and use our Services. This Policy is designed to comply with global data protection regulations, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and applicable Asian data protection frameworks such as Singapore’s Personal Data Protection Act (PDPA).

1. Data Controller

For the purpose of applicable data protection laws, the data controller responsible for your personal data is:

Company Name: StableVPS

Website: https://stablevps.io

Contact Email: support@stablevps.io

2. Information We Collect

We collect both personal data that you voluntarily provide to us and automated technical information generated by your interactions with our platform.

A. Information You Voluntarily Provide

Account and Profile Data: Name, email address, physical mailing address, phone number, account username, and password created when registering a Client Area account.

Billing and Financial Information: We process payments via secure, independent third-party payment processors (Stripe). We do not directly store your credit card numbers or raw financial credentials on our servers. Stripe provides us with tokenized transaction details, billing histories, and account summaries.

Support Data: Information you submit when opening a technical support ticket, communicating with our team, or requesting server assistance.

B. Information Collected Automatically

Log and Usage Data: IP addresses, browser types, device identifiers, operating systems, internet service providers (ISPs), system configurations, time stamps, and page navigation history.

Infrastructure Telemetry: Bandwidth utilization, CPU/RAM performance logs, uptime history, and automated server provisioning metrics required to manage your virtual instances.

Cookies and Tracking Technologies: We use functional, analytical, and persistent cookies, web beacons, and pixels (such as Google Analytics) to monitor traffic patterns, optimize server deployments, and deliver relevant promotions. You can manage your cookie preferences through your individual browser settings.

3. Legal Basis for Processing (GDPR / Global Frameworks)

If you reside in the European Economic Area (EEA), the United Kingdom, or applicable Asian jurisdictions, our legal bases for collecting and processing your personal data depend on the specific context:

Performance of a Contract: Processing is necessary to fulfill our obligations to you, including provisioning your Windows VPS environment, managing subscriptions via Stripe, and maintaining account dashboards.

Consent: You have given clear, explicit consent for specific processing actions (e.g., subscribing to our marketing newsletter).

Legitimate Interests: Processing supports our legitimate business operations, such as protecting our network against Distributed Denial of Service (DDoS) attacks, enforcing compliance with our Terms and Conditions, preventing fraudulent sign-ups, and optimizing low-latency routing.

Legal Obligation: Processing is necessary to comply with applicable tax laws, corporate accounting mandates, or valid law enforcement requests.

4. How We Use Your Information

We deploy your personal data strictly to fulfill your requested infrastructure services and maintain platform security:

To automatically provision, configure, suspend, or terminate your Windows VPS instances.

To process recurring subscription payments, wallet top-ups, and track affiliate referral payouts.

To provide technical customer support, diagnose remote desktop (RDP) connection errors, and fix API configuration bugs.

To protect our infrastructure against cyber attacks, botnet activity, and unauthorized server resource allocation.

To send critical, non-marketing system alerts, maintenance windows, billing notices, and security updates.

To distribute newsletters, product updates, and promotional deals (only if you have opted-in). You may unsubscribe from these marketing broadcasts at any time using the link embedded within the email footer.

5. Data Retention and Deletion

We adhere to data minimization principles. Your personal information is retained only as long as necessary to fulfill the operational purposes outlined in this Policy:

Active Accounts: Personally identifiable information linked to an active user profile is securely maintained for the active lifespan of your subscription.

Inactive Accounts: If an account remains entirely inactive with no logins for two (2) years, the personal profile data will be automatically deactivated, permanently deleted, or completely anonymized.

Anonymized Analytics: Non-personally identifiable aggregate traffic metrics, server load histories, and system analytics may be preserved indefinitely in a fully anonymized format for long-term engineering optimization.

Financial Records: Tax, invoice, and payment records are preserved for the statutory minimum duration required by applicable European and international tax compliance authorities.

6. International Data Transfers

StableVPS operates global cloud infrastructure. To provide low-latency performance, your data may be transferred to, stored at, or processed in data centers located outside your country of residence (including the United States, Europe, and Asia).

Whenever cross-border data transfers occur, we implement rigorous safety protocols to guarantee equivalent protection levels:

Standard Contractual Clauses (SCCs): We utilize European Commission-approved Standard Contractual Clauses for transfers outside the EEA.

Data Protection Impact Assessments: We carefully vet all upstream server providers (such as Zomro, Vercel, or Supabase) to confirm they deploy high-level physical and logical encryption frameworks.

7. Your Global Privacy Rights

Depending on your physical location, you possess distinct legal rights regarding your personal data. We provide unified dashboard controls to let all users exercise these rights globally:

A. European Union & United Kingdom Rights (GDPR)

Right of Access: You can request a digital copy of all personal data we hold about you.

Right to Rectification: You can modify or correct inaccurate account details directly inside your secure Client Area.

Right to Erasure ("Right to be Forgotten"): You can request the total deletion of your profile and data history, subject to our overriding legal tax retention duties.

Right to Restrict or Object to Processing: You have the right to limit how we handle your data or object to automated profiling.

Right to Data Portability: You can request that we export your primary customer data in a standard, machine-readable format.

B. United States / California Rights (CCPA/CPRA)

Right to Know: You have the right to request a breakdown of the specific categories of personal information we have collected, sold, or shared over the past 12 months.

Right to Opt-Out of Sale or Sharing: StableVPS does not sell your personal data to data brokers or third parties for monetary compensation. We do not share your sensitive details for cross-context behavioral advertising.

Right to Non-Discrimination: We will never deny services, alter pricing tiers, or degrade performance metrics if you choose to exercise your legal privacy rights.

C. Asian Framework Compliance (e.g., Singapore PDPA)

We ensure all data processing activities match explicit user intent. Access requests, corrections, and withdrawals of consent can be handled directly via our support infrastructure.

To exercise any of these privacy rights, please submit an explicit electronic request to our compliance team at support@stablevps.io. We will review and respond to valid global requests within thirty (30) calendar days.

8. Third-Party Integrations and External Actions

Our platform relies on automated integrations with verified infrastructure providers to run efficiently:

Infrastructure & Hosting: Upstream VPS node networks, Vercel, and Supabase database handlers.

Billing Engines: Payments are processed safely via Stripe.

Analytics Engines: System metrics are monitored through Google Analytics.

Our Site may contain links to external trading ecosystems, broker networks, or affiliate tools. We do not control and are not liable for the independent privacy policies or operational actions of third-party platforms. We strongly encourage you to review the privacy documentation of any external portal you visit.

9. Children’s Privacy and Age Restrictions

Our Services are restricted exclusively to individuals who are eighteen (18) years of age or older. We do not knowingly collect, parse, or maintain personal data from minors. If a parent or legal guardian discovers that a minor child has established an unauthorized account, contact us immediately at support@stablevps.io, and we will take immediate, reasonable steps to permanently delete the data from our infrastructure logs.

10. Modifications to This Policy

We reserve the right to modify or update this Privacy Policy at our discretion to match changing cloud hosting regulations. Any changes will be made public immediately by updating the "Last Updated" timestamp at the top of this document. Continued use of our Site or Services after an update constitutes definitive acceptance of the revised privacy rules.

11. Contact Us

If you have questions, compliance concerns, or data protection inquiries regarding this global policy, please contact our team at:

Email: support@stablevps.io